Community Outreach Program for the Deaf - New Mexico

Community Outreach Program for the Deaf - New Mexico
^{Catholic Community Services of Southern Arizona, Inc}

Community Outreach Program for the Deaf - New New Mexico was established in 1982, with a federal establishment grant from our Arizona sister agency. After 29 years, COPD has stopped providing services- except for Interpreting. We did lots! We had three amazing Directors: Lin Marksbury, Edina Jabor, Larry Rhodes. We provided support statewide across New Mexico. We served thousands of Deaf and DeafBlind persons through the years. We had support from many state and federal partners, as well as various grants.

Thanks to all who have played a part in and have been supportive of COPD’s service in New Mexico. (Interpreting services continue on)!

Explanation of Services

Community Outreach Program for the Deaf - New Mexico offers many services for our clients. The following describes our services:

ASL Interpreting - Interpreting for Deaf individuals who use sign language
Deaf Blind Interpreting - Specialized interpreting for Deaf person who are also blind or have special vision requirements
Deaf Relay Interpreting - A service that is in addition to standard interpreting, for clients who have special language requirements
Legal ASL Interpreting - Interpreter for settings which include legal concepts and terminology
Video Interpreting - Interpreting provided through videoconferencing technology, rather than onsite interpreter

Policies & Procedures

Minimum Charges

A minimum of two hours is required for each assignment and each interpreter
All partial hours will be rounded to the nearest half hour.

Multiple/Team Interpreting Guidelines

Requests lasting more than 60 minutes may require two interpreters depending on the content and lecture style of the presenter.

Cancellations

All assignments with more than 48 hours notice from the start of the assignment will result in no charge to the responsible paying entity.
All assignments cancelled with less than 48 hours notice from the start of the assignment will be charged the full requested time.

Client "No Shows"

When an interpreter arrives at an assignment and the deaf consumer is absent, the entity responsible for the payment will be charged for the requested time of services.

Requesting an Interpreter

Please read our Our Services section for more information about our services and frequently asked questions.

Our self-service system requires an account

Already have an account? Have you made requests in the past?
- Need an account (if your organization does not already have a service agreement with us)? - Contact us by phone at --->
  (505) 274-7895
  - Or Email us at --->
  
  interpreting@ccs-soaz.org

Please CLICK HERE if you are looking for services other than Interpreting.

Scheduling Process

The requestor will provide the location of the appointment, time, authorized contact person, name of the client and any specific details pertinent to the assignment.
The scheduler then matches the appropriate interpreter with the assignment by using Community Outreach Program for the Deaf - New Mexico's scheduling software.
The assignment is sent to the interpreter's email and their personal virtual office system provided by Community Outreach Program for the Deaf - New Mexico.
The requestor is notified by email and/or phone the name of the assigned interpreters.